Module 1.1: Introduction to Supply Chain Analytics
- The role of analytics in modern supply chains
- Types of analytics: Descriptive, Diagnostic, Predictive, Prescriptive
- The analytics maturity model
- Building a data-driven culture
- Common supply chain analytics use cases
Module 1.2: Understanding Supply Chain Data
- Types of supply chain data (transactional, master, reference)
- Key data sources: ERP, WMS, TMS, POS systems
- Data quality fundamentals
- Common data issues and how to address them
- Data governance basics
Module 1.3: Key Performance Indicators (KPIs)
- Financial metrics: Cost of Goods Sold, inventory carrying costs, freight costs
- Operational metrics: order fulfillment rate, on-time delivery, cycle time
- Customer service metrics: perfect order rate, fill rate, backorder rate
- Inventory metrics: inventory turnover, days of supply, stock-out rate
- Supplier performance metrics: lead time, defect rate, delivery performance
Hands-On Exercise:
- Identify and calculate 10 key KPIs from sample supply chain data
- Create a KPI dashboard framework for a fictional company